Frequently Asked Questions
Everything you need to know about your Fun-Puzzle fashion experience.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since our collections feature varied fits, we recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure the garments are free of makeup stains or perfumes to qualify for a full refund.
How long does shipping take?
Standard shipping typically takes 5-7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's journey.
Are your materials sustainably sourced?
At Fun-Puzzle, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.