Returns & Exchanges
At Fun-Puzzle, we want your style to fit perfectly, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn apparel. If your purchase doesn't complete your look, we are committed to making it right with a straightforward refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the original items with all tags attached back into the original shipping bag or a secure box to ensure they remain in pristine condition.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange size within 5-7 business days.